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Team Member – Part time, 10-15 hours per week

Location: Greensboro Ice House

Reports To: Operations Manager

Job Overview: As an Ice Rink Team Member, you will be an essential part of our team, ensuring a safe, fun, and welcoming environment for all guests. Your responsibilities will include assisting with rink operations, providing customer service, and maintaining the facility.

Hours for these positions range from 5am to 1:30am (opening, midday, and closing shifts). Incomplete applications will not be considered or kept on file for future reference. We are an equal opportunity employer!

Key Responsibilities include (but are not limited to):

  • Customer service: Greet and assist guests, answering questions about skating sessions, rentals, and other rink programs and activities.
  • Skate Rental: Manage the skate rental process, including fitting skates, checking in and out equipment, and ensuring cleanliness and maintenance of rental skates.
  • Safety Monitoring: Monitor the ice surface to ensure safe skating conditions, report any hazards, and assist with crowd control.
  • Facility Maintenance: Help with the cleaning and maintenance of the rink area, including the lobby, restrooms, and locker rooms.
  • Event Support: Assist in setting up and breaking down for special events, birthday parties, and skating lessons.
  • Cash Handling: Process admissions, skate rentals, and concessions accurately, ensuring adherence to cash handling procedures.
  • Team Collaboration: Work effectively with other team members and supervisors to ensure smooth operations.

Benefits:

  • Competitive hourly wage.
  • Opportunities for advancement within the organization.
  • Free public skating.
  • 50% off all programs and leagues
  • 50% off Freestyle and Open Hockey stickers

Qualifications:

  • Education: High school diploma or equivalent preferred, but not required.
  • Experience: Previous customer service experience is a plus, but not necessary.
  • Must have reliable transportation to and from work

Skills:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for cash handling.
  • Strong teamwork and collaboration abilities.
  • Skating experience is a plus but not required

Working Conditions:

  • Must be available to work flexible hours, including weekends, nights and holidays.
  • Work environment may include exposure to cold temperatures.

Physical Requirements:

  • Ability to stand for extended periods, lift up to 25 pounds, and perform light cleaning and maintenance tasks

Winterfest Team Member – Seasonal Part time

Location: Downtown Greensboro – Outdoor Seasonal Ice Rink

Reports To: Shift Manager / Operations Manager

Job Overview: The Team Member is responsible for providing excellent customer service and ensuring a safe and enjoyable experience for guests at the outdoor ice rink. This position involves various tasks, including assisting with rink operations, managing skate rentals, maintaining cleanliness, and supporting special events.

Incomplete applications will not be considered or kept on file for future reference. We are an equal opportunity employer!

Key Responsibilities include (but are not limited to):

  • Customer service: Greet and assist guests with skate rentals, admissions, and inquiries. Provide information about rink activities, schedules, and safety protocols. Address guest concerns and feedback in a friendly and professional manner.
  • Ice Rink Operations: Set up and break down rink equipment, including signage, benches, and rental stations. Monitor ice conditions and assist with maintenance tasks, such as ice cleaning and resurfacing, as directed. Ensure safety measures are in place and assist guests in following rink rules and guidelines.
  • Skate Rentals and Safety: Manage the skate rental area, including fitting skates and ensuring proper hygiene and maintenance of rental equipment. Conduct safety checks on equipment and report any issues to supervisors.
  • Cleaning and Maintenance: Maintain cleanliness in and around the rink. Assist in snow removal and outdoor maintenance tasks as needed.
  • Event Support: Help set up for special events, including public skating sessions, themed nights, and group bookings. Support event operations, including managing crowd control and assisting participants.

Benefits:

  • Free Public Skating – Downtown Greensboro Location

Qualifications:

  • Education: High school diploma or equivalent preferred, but not required.
  • Experience: Previous customer service experience is a plus, but not necessary.
  • Must have reliable transportation to and from work

Skills:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for cash handling.
  • Strong teamwork and collaboration abilities.
  • Willingness to work in outdoor conditions

Working Conditions:

  • Must be available to work flexible hours, including weekends, nights and holidays.
  • Work environment may include exposure to cold temperatures.

Physical Requirements:

  • Ability to stand for extended periods, lift up to 25 pounds, and perform light cleaning and maintenance tasks

Zamboni Drivers – Part Time

Location: Greensboro Ice House

Responsible for maintaining the ice rink surface and facility. Training offered for position.

Responsibilities:

  • Performs a variety of skilled tasks in maintaining skating rink facility and its equipment.
  • Monitors ice-making equipment, gauges proper temperatures; secures protective barriers; performs other related manual duties assigned necessary to efficient ice skating operations.
  • Maintains facility by helping with the cleaning and maintenance of the rink area, including the lobby, restrooms, and locker rooms.
  • Operates ice resurfacing machine and manual edger to prepare ice surfaces for skating.
  • Enforces rules of rink, maintains security of building during youth activities.
  • Oversees skating area during public skating sessions.
  • Lock the facility at the end of the shift

Qualifications:

  • Ability to work nights & weekends.
  • Working knowledge of the use of tools, equipment, and materials commonly employed in work performed.
  • Working knowledge of the hazards and safety precautions involved in work performed.
  • Ability to understand and follow oral instructions.
  • Ability to deal effectively and courteously with the public.
  • Ability to lift 50lbs
  • Ability to work in a cold environment

Scorekeepers

Score keep for Greensboro Adult Hockey League!  Games are evenings, 7 days a week! Pay rate is $15 per game.

Duties include keeping track of rosters, running scoreboard and entering scoring/penalty information into SportNinja system.